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Knowledge Base
Visionary Support Knowledge Base
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Cannot Send E-Mail
Problem: You can receive mail, but cannot send any
mail. Perhaps it keeps asking you for a password over and over ("Please
enter your user name and password for the following...
February 17, 2006
Views: 9862
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Preventing Spyware Problems
A little bit of prevention can save you hours of nightmarish work trying to recover from a spyware disaster. Spyware can wreak total havoc on your computer on your computer! Please take the...
February 2, 2005
Views: 11833
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Computer is Slow or Numerous Windows Pop Up
Is your computer suffering from any of the following symptoms?
Your internet connection is
unusually slow. An objectionable website
takes over your browser.Lots of pop-up ads all...
April 20, 2004
Views: 8292
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If Your DSL Connection Goes Down
Please follow this procedure if your DSL connection goes down:
Physically unplug the power cord to your DSL router; e.g. Actiontec, Zoom. If you have any router, hub or firewall unplug the...
(No rating)
August 30, 2004
Views: 7511
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Howie Filter Introduction
The Howie Filter is an adjustable Spam filter which is
highly customizable. If you are receiving spam message in your inbox please
adjust the Howie Filter to be more aggressive. To do this...
March 5, 2007
Views: 5069
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Howie Filter Slider
To adjust the Howie Filter "Slider" please refer the following instructions:1. Log into the site by visiting www.spam.vcn.com, and login with your e-mail address and password.2. Click...
March 13, 2007
Views: 4466
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Categories
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Getting Started: Dial-Up (13)
Just signed up for a new Visionary account? This is how to set up your computer to dial into the internet.
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Broadband (50)
High Speed Internet connection via DSL or Wireless
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Dial-Up (34)
Using modems over standard telephone lines
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Email (110)
Sending or receiving Internet email
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Networking (15)
DNS, IP settings, Windows Networking, etc.
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Services (13)
Spam & Virus Filters, Howie Cruise web accelerator, Web page content filter, Howie Hold internet answering machine, and more
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Spyware (23)
Identifying and dealing with spyware or adware.
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Virus Information (7)
Information regarding virus protection, removal, and links to antivirus references.
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Visionary Support Tools CD (3)
*Discontinuted Support* Spyware Removal Software, Update Software, Maintance Software, and Other Utilities
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Web Hosting (3)
Managing your Visionary hosted web site.
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WiFi (16)
internal wireless networks
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Latest Articles
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Error 550 - Relay Access Denied
Problem: Getting the response host spam.vcn.com[209.193.73.65] said: 550 5.1.1<mailto:'address you are sending to'>: Recipient address rejected: User unknown in relay'recipient table (in...
(No rating)
July 30, 2010
Views: 8
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Howie Filter authentication failure
Some of our customers recently had authentication failures when trying to log into Howie Filter. This issue will only affect a portion of our users. This problem is occurring because a cookie...
(No rating)
July 9, 2010
Views: 79
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Using DNS to control content
OpenDNS offers a simple solution for parental control. If you would like to learn more about OpenDNS check it out at http://www.opendns.com/solutions/household/parental/
(No rating)
June 17, 2010
Views: 111
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Setting up Wi-Fi
Wi-Fi is a wireless connection that is hosted by a router, modem, or other Wi-Fi access point, that allows other devices to connect to it.Routers and modems that support Wi-Fi can be configured to...
(No rating)
May 19, 2010
Views: 191
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Wi-Fi Standards
Wi-Fi has been in development since 1999 in an effort to connect devices wirelessly to private networks or the Internet. Wi-Fi (802.11) currently has 4 standards, developed in alphabetical order...
May 19, 2010
Views: 165
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Most Popular Articles
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How to remove Movieland
Problem:Movieland has gotten onto your computer. It takes over the whole screen and probably has a girl talking to you.Movieland may have been installed on your computer following a visit by you...
December 14, 2005
Views: 178751
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Error Number 0x80042108
Problem:Your e-mail program gives you error number 0x80042108. The error box may say:"Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this...
March 30, 2005
Views: 85196
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Cannot View Secure Web Sites (https:)
If you cannot view or access secure web pages (those beginning with an https:// URL) you may experience an of these symptoms:
You cannot get into hotmail and yahoo email accounts.
Cannot...
June 24, 2004
Views: 78393
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Getting Started: Dial-Up