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Visionary Support Knowledge Base
Knowledge Base

Email

Sending or receiving Internet email

article Received Large Number of Delivery Failure Notices
If you received a large quantity of delivery failure notifications in your email inbox, there are two main potential explanations: Your virus software is up to date and your computer is not...

  June 18, 2004    Views: 5126   
article Cannot Send Email, Prompted for Password?
Visionary Communications, Inc. recently increased the security of our email servers to reduce risk from spam mailers and viruses/worms.  Unfortunately, some customers are now prompted for a...

  May 21, 2004    Views: 5009   
article How to log into webmail
Log into webmail from the Visionary webpage:Go to www.vcn.com.Click the login tab.webmail is located in the middle.In the e-mail address: field, type your full email address (i.e....

(No rating)  November 20, 2008    Views: 2240   
article Error 0x800CCC0D
Problem: When you try to send or receive email, you get an error message. It says the error number is 0x800ccc0D.Solution: This error is basically saying that your computer cannot connect to the...

  May 11, 2005    Views: 25754   
article My E-Mail Program Crashes When I Click on a Message
Problem: Your computer locks up (freezes) when you click on a message. You may get a box that says Outlook Express is not responding. You can't delete the message, because whenever you click on it,...

  March 9, 2005    Views: 7052   
article Setup Auto Reply (Through My Account)
Auto Replay: You can setup auto replying if you want to automatically send an emal back to anyone who sends you one. Go to http://home.vcn.com/login.php Sign into the My Account. Click...

  July 10, 2004    Views: 5392   
article How to Export an Outlook or Outlook Express Address Book
If you are having problems exporting your address book for Outlook or Outlook Express then you could try the steps below.1. You can click Start on your windows machine (located at the lower left...

  May 24, 2005    Views: 4803   
article How to Stop Getting "Visionary Detected Potential..." Messages
Problem: Every day, or maybe multiple times a day, you receive a message from Visionary Communications Support <supportlist@vcn.com> with the subject "Visionary Communications Detected...

(No rating)  March 23, 2005    Views: 3158   
article Setup your email client to leave mail on the server
By default, email clients remove messages from our server as they are downloaded.  This can be prevented by enabling an option to leave a copy of messages on the server.For Outlook Express:Open...

  November 20, 2008    Views: 2572   
article How to only receive email from specified email addresses
Using the blacklist and whitelist features of Howie Filter, you can block email from all senders except for those listed in your whitelist. Login to Howie Filter:Go to spam.vcn.com.Type your...

(No rating)  November 13, 2008    Views: 2362   
article Setting up Outlook 2007
Outlook 2007 is part of the Office 2007 suite offered by Microsoft. The setup procedure is similar to Outlook 2003 but it differs in the following aspects.Outlook 2003 | Outlook 2007Email...

  February 2, 2009    Views: 2326   
article Setting up Email on the Apple iPhone
Problem: You want to access your Visionary email account on the Apple iPhone.Solution: Configure the iPhone to check your Visionary email account using IMAP. Tap Settings Tap Mail Tap Add Account...

  April 22, 2008    Views: 2203   
article Error 550 - Relay Access Denied
Problem: Getting the response host spam.vcn.com[209.193.73.65] said: 550 5.1.1<mailto:'address you are sending to'>: Recipient address rejected: User unknown in relay'recipient table (in...

(No rating)  July 30, 2010    Views: 80   

Subcategories

category Eudora (4)
Using and fixing problems with the e-mail client Eudora
category General (21)
Email settings and issues common to most programs
category Incredimail (3)
Playful e-mail client for Windows, with features such as animated emoticons (smileys) and a graphics library.
category Mac (14)
Help for the various e-mail programs available for Macintosh
category Netscape (3)
category Other (0)
Email using other programs; e.g. Eudora.
category Outlook (15)
Outlook 97, 98, 2000, 2002, 2003
category Outlook Express (23)
Microsoft email and newsgroup program
category Thunderbird (3)
Open Source email client from the Mozilla Foundation
category Turn Off Email Scanning (5)
How to disable scanning in various anti-virus and anti-spam programs
category Webmail (6)
Visionary's Web-based mail service