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Visionary Support Knowledge Base
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Spam & Virus Filters, Howie Cruise web accelerator, Web page content filter, Howie Hold internet answering machine, and more

article Setting up the Visionary Caching Server
Setting up the free Visionary caching server.  In Microsoft Windows: Click Start, select Settings > Control Panel > Network and Internet Connections (in Windows XP, Internet Options) Click on...

(No rating)  April 30, 2004    Views: 10586   
article Adding Approved Senders in Message Center (Postini)
In the event that messages from a particular sender are falsely quarantined, you may want to add the individual address as an Approved Sender: Solution: Postini gives you the option to allow...

(No rating)  August 5, 2004    Views: 8256   
article Using Message Header Information to Review Postini Filter Scores
This article is geared towards curious users or power users. In e-mails when looking at headers, there may notice something like this:X-pstn-levels: (S:50.96004/99.90000 R:95.9108 P:95.9108...

  September 23, 2004    Views: 5451   
article Blocking Email Addresses in (Message Center) Postini
Problem: Need to block email addresses in Message Center (Postini).Solution: Postini gives you the option to block email addresses either from an individual orfrom a entire domain.Launch your...

  August 4, 2004    Views: 3878   
article Ad-aware Download Procedures
Want to download ad-aware and get rid of those pesky popups and spyware programs?  Follow these steps and you'll be up and running again in no time. Simply: Visit the Visionary...

  May 5, 2004    Views: 3563   
article Virus & Spam Protection Service
Symptoms: You receive e-mails stating that Visionary Communications has detected potential Junk mail or Virus infected e-mail and has directed them to your VCN Message center. Solution: Our Virus...

(No rating)  April 30, 2004    Views: 3392   
article Use the Free Visionary Caching Proxy
To setup your computer to use the free Visionary caching server:Internet Explorer Users:Open Internet Explorer

(No rating)  April 27, 2004    Views: 3321   
article Howie Cruise Will Not Connect & You Cannot Browse The Internet
Problem: Howie Cruise will not connect and now you can't browse the web or get e-mail. Solution: The following steps will assist you in troubleshooting the Howie Cruise program. Right-click...

  July 8, 2004    Views: 3233   
article Routed DSL and Bridged DSL
This article will explain some of the differences between routed and bridged DSL.Routed DSL is most suitable for small businesses and home users. Routed DSL uses the DSL modem as a router. One...

  June 21, 2004    Views: 3189   
article Uninstalling Howie Cruise
Uninstalling Howie Cruise can be useful when you cannot view web pages or pictures in the pages. for certain customers, reinstalling Howie Cruise usually fixes the issue.Click START.Click...

(No rating)  August 4, 2004    Views: 3122   
article How To Setup Howie Cruise (Internet Accelerator)
Howie Cruise is a Visionary service you can enable for your dial-up account that makes web page surfing up to 4 times faster than normal.  There are two steps to make Howie Cruise work for you: ...

  April 30, 2004    Views: 3078   
article Before You Call Technical Support . . .
You must be in front of your computer. You must have the computer turned on. Try to dial up to the internet; write down any error messages that occur. If you get connected, see if you can...

(No rating)  April 30, 2004    Views: 3031   
article Submitting Messages That Make it Through Spam Filters
Today's spammer plays a lot of tricks to defeat common detection routines -- header modification, content re-ordering, address spoofing, and more. If you get emails that make it through...

  August 4, 2004    Views: 3025